Strengthen Your Team’s Resilience
in High-Stress Environments
Transform stress into strength with tailored workplace resilience training and coaching
Your challenge: relentless stress and secondary trauma.
It is essential to approach your often traumatised clients and service users with compassion and empathy. Moreover, fostering an emotionally safe and resilient workplace culture is crucial for processing the secondary trauma that you all occasionally experience. To achieve this, emotion skills that extend beyond mindfulness, gratitude, and positive thinking, as well as trauma-responsive communication skills, are necessary.
Regrettably, research indicates that preparation for the emotional impact of high-stress jobs is seldom included in initial training. The significance of social resilience and life satisfaction is largely neglected in the pursuit of enhancing resilience.
At Eyes Up Training, we design workplace resilience training and coaching based on two equations:
- Professional Resilience = Preparedness + General Health + Life Satisfaction.
- Personal Resilience = Physical Resilience + Mental Resilience + Social Resilience.

Emotional Logic Stepping Stone Cards
Preparation
Challenge
Across various industries, research indicates that most employees in high-demand and high-stress work environments do not feel equipped to handle the emotional challenges of their daily roles.
Our Solution
We can assist you in developing workplace resilience training modules that seamlessly integrate into your existing training programme. This enhances preparedness for the emotional impact of the job more naturally than introducing an unrelated resilience programme.
Peer support
Challenge
People who are struggling often turn to their peers for support. However, these peers may not have the skills to provide helpful assistance, which can lead to sharing unhealthy coping strategies that make things worse over time.
Our Solution
We can teach your teams practical skills, tools, resources, and, most importantly, trauma-responsive language to help them manage their own emotional challenges. At the same time, we provide a framework for conversations that encourages meaningful support among peers.
Coaching
Challenge
People with low resilience often face personal struggles that negatively affect their professional performance. Unfortunately, many managers and leaders lack the skills to make a significant difference.
Our Solution
We offer workplace resilience coaching for staff who require additional one-to-one attention. Additionally, we can equip your leaders and managers with coaching skills that enable them to effectively support individuals without delving deeply into their personal challenges.
The depth of insight I went away with was incredible after 90 minutes.
Our holistic and fluid view on resilience
Studying various research into the resilience of employees in high-stress roles has revealed two destinctly different and yet intertwined views on resilience that when tackeled separately won’t have the impact that we desire.

Our Workplace Resilience Training Ethos
The principles outlined above shape our approach to resilience training in the following ways:
- Integration of Resilience: Resilience building must be woven into every aspect of training to enhance the often-overlooked preparedness for the emotional challenges faced by employees and managers.
- Culture of Support: Fostering an emotionally safe and supportive culture, along with a strong peer network, contributes significantly to resilience, surpassing the impact of a sole focus on mental health.
- Proactive Mental Health Support: Mental health initiatives should transition from a reactive counseling or therapy model to a proactive approach that emphasizes skill-building and natural peer support.
How we can help
- Support you in incorporating resilience-building practices into your current training programs.
- Develop and deliver resilience training programs tailored to the unique challenges faced by your teams.
- Equip managers and leaders to act as facilitators in fostering a resilient team culture.
- Offer 1:1 coaching to individuals that need extra support.
Contact us to discuss your challenges.
Together, we can create a more empathetic and resilient professional environment.
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Book a free meeting
You can book a Zoom or face-to-face meeting. Face-to-face meetings are only available in Plymouth, England.