The Toxic Label: Why It’s Time to Move Beyond Judging and Start Choosing Compassion
In today's world, it's not uncommon to hear someone being labelled as "toxic." Whether it's a difficult coworker, a challenging family member, or an ex-partner, the label is often thrown around as a way to describe someone who is causing harm to those around them. But...
Four areas where a lack of EQ costs organisations thousands of pounds
The importance of Emotional Intelligence has come to the forefront in recent years. And rightfully so. Not handling unpleasant emotions well has a massive cost that is largely invisible on your budgets and balance sheets. Here are four areas where the price of a lack...
The best Emotional Intelligence Training is practical and immersive
When I joined my son for a creative workshop at our local Apple Store, I was surprised at how much the kids could do after just 45 minutes. Later I wondered why we take so little applicable away from corporate Emotional Intelligence training. I understand we...
Overcome Challenges to Building and Managing Diverse Teams with Emotional Intelligence (EQ)
In today's globalised workforce, leaders must build and manage diverse teams with different backgrounds, cultures, and ways of working. This requires leaders to be inclusive and empathetic to the needs of all team members. That sounds simple, but practising this...
Can you learn to be empathetic? – Yes, 5 steps to more empathy
Yes, you definitely can learn to be empathetic, just not academically. Empathy is an emotional skill, and therefore learning to be empathetic, first and foremost, is an emotional journey within yourself. I witnessed that in myself and watched it happen during the...
The essential ingredient to memorable and impactful leadership training
During leadership training sessions, leaders’ questions indicate they seek answers and strategies to face their immediate leadership challenges. That, in return, challenges us, trainers, to provide solutions that help with and beyond those immediate and isolated...
How to coach resilience in the workplace
Knowledge and skills about how to coach resilience are more important to managers and employees now than ever. During a webinar with the Chartered Management Institute, Sven shared a case study and showed his coaching process. Attendants discovered that our personal...
The pandemic sucks. Here’s how I make the most of it.
This pandemic that no-one anticipated rocked all our lives in almost every possible aspect – jobs, businesses, friendships, and families. I was fortunate to have been equipped for an emotional rollercoaster like this and was able to respond to this collective trauma...
What can a car accident teach us about staff training?
In a crisis, you must take care of people first. At work, that means focusing on emotional intelligence training. When you are involved in a car accident, you never take care of the car or the traffic first. Instead, you secure the perimeter so no one else gets...
Anxiety relief— a guide to tapping into its value
Anxiety has a bad reputation, and most people who feel anxious see themselves in a dark valley and as failures. Many of us think that we shouldn't feel anxious because there is no point in worrying. I used to feel terrible about my anxiety because I believed all that...