The essential ingredient to memorable and impactful leadership training
During leadership training sessions, leaders’ questions indicate they seek answers and strategies to face their immediate leadership challenges. That, in return, challenges us, trainers, to provide solutions that help with and beyond those immediate and isolated...
How to coach resilience in the workplace
Knowledge and skills about how to coach resilience are more important to managers and employees now than ever. During a webinar with the Chartered Management Institute, Sven shared a case study and showed his coaching process. Attendants discovered that our personal...
The pandemic sucks. Here’s how I make the most of it.
This pandemic that no-one anticipated rocked all our lives in almost every possible aspect – jobs, businesses, friendships, and families. I was fortunate to have been equipped for an emotional rollercoaster like this and was able to respond to this collective trauma...
What can a car accident teach us about staff training?
In a crisis, you must take care of people first. At work, that means focusing on emotional intelligence training. When you are involved in a car accident, you never take care of the car or the traffic first. Instead, you secure the perimeter so no one else gets...
Anxiety relief— a guide to tapping into its value
Anxiety has a bad reputation, and most people who feel anxious see themselves in a dark valley and as failures. Many of us think that we shouldn't feel anxious because there is no point in worrying. I used to feel terrible about my anxiety because I believed all that...
Yoda is wrong when he says, “Anger, fear, aggression; the dark side of the Force are they.”
Generations of people are taught that anger is the dark side of the Force, and are suffering emotionally as a result. Classifying our emotions into good and evil, light and dark, positive and negative contributes to a lack of self-respect, and to self-denial and...
The massive appreciation gap and what to do about it
A Globoforce employee recognition survey has shown that only 17% of employees feel recognised by their managers who said they show recognition. Just seeing those numbers gives me an idea of the frustration that both sides experience. While the managers try to do their...
Conflict avoidance leads to emotional wars
Over the last few months, I noticed more and more searches for conflict avoidance training. And when I speak to people about conflict, a typical response is ‘I avoid conflict like hell’. If you fall into that category, then I want to confront you with this quote by...
Flexitime and remote working – truly helpful or just a cover-up?
Mental health and staff satisfaction have come into the spotlight over the past 12 months. Suddenly everybody is talking about flexitime and remote working. Now here's a controversial question: do these things satisfy employees or only appease them? In my working...
Unpleasant emotions are a call to defend your values
Unpleasant emotions are a call to action. They are not a sign of defeat. They are, however, a sign of a violation of one or more of our values.
